🛠 Tech Stack

💼 About This Role

You'll lead the end-to-end post-sales customer lifecycle for enterprise clients at an AI-native platform company. You'll drive cross-functional discovery and product design to help customers transform their operational workflows. This role stands out for its blend of product, data, and customer partnership.

🎯 What You'll Do

• Support end-to-end post-sales customer lifecycle for enterprise clients
• Conduct cross-functional deep dives to map business processes
• Build new product capabilities for upper mid-market and enterprise clients
• Translate process flows into DOSS platform configurations

📋 Requirements

• 4+ years in engineering, consulting, finance, or operations
• Systems thinking ability to untangle interconnected processes
• High-intensity experience in startups, consulting, or finance
• Technical from first principles with strong analytical mindset

✨ Nice to Have

• ERP experience
• SQL experience
• Prior experience in product operations

🎁 Benefits & Perks

• 💰 Competitive salary + meaningful equity
• 🏥 100% premium medical, dental & vision
• 🏋️ Wellness & fitness stipend
• 🍽️ Lunch in-office 5 days/week
• 🏖️ Flexible/unlimited PTO

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Case Interview· 60 min
4. 4Final Round· 60 min

🚩 Heads Up

• High-pressure culture emphasizing aggressive performance reviews ('rec league' vs 'sports team')
• Role combines PMO, product design, implementation, and customer success - potentially scope creep