20h ago

Driver Operations Strategy & Analytics Specialist

Mexico City

$22k-$25k / year

full-time

🛠 Tech Stack

💼 About This Role

You'll lead data-driven projects to optimize driver experience and platform health at Lalamove, an on-demand delivery unicorn. Your work will directly impact supply-demand balance and reduce operational costs through analytical analysis and cross-functional collaboration.

🎯 What You'll Do

  • Partner with teams to resolve driver issues and improve processes.
  • Manage driver lifecycle: activation, engagement, retention, reactivation.
  • Analyze data to optimize communication and incentive strategies.
  • Monitor KPIs and generate actionable insights for supply-demand balance.

📋 Requirements

  • 2 years experience in data strategies or project management.
  • Bachelor's degree in Industrial Engineering or related field.
  • English B2 or above.
  • Advanced functions in Google Sheets and Excel.

✨ Nice to Have

  • Knowledge of Power BI or Looker Studio.
  • Basic knowledge in SQL.
  • Lean Six Sigma certification.
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