20h ago
Driver Operations Strategy & Analytics Specialist
Mexico City
$22k-$25k / year
full-time
🛠 Tech Stack
💼 About This Role
You'll lead data-driven projects to optimize driver experience and platform health at Lalamove, an on-demand delivery unicorn. Your work will directly impact supply-demand balance and reduce operational costs through analytical analysis and cross-functional collaboration.
🎯 What You'll Do
- Partner with teams to resolve driver issues and improve processes.
- Manage driver lifecycle: activation, engagement, retention, reactivation.
- Analyze data to optimize communication and incentive strategies.
- Monitor KPIs and generate actionable insights for supply-demand balance.
📋 Requirements
- 2 years experience in data strategies or project management.
- Bachelor's degree in Industrial Engineering or related field.
- English B2 or above.
- Advanced functions in Google Sheets and Excel.
✨ Nice to Have
- Knowledge of Power BI or Looker Studio.
- Basic knowledge in SQL.
- Lean Six Sigma certification.
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