🛠 Tech Stack

💼 About This Role

You'll lead a support engineering team as the primary escalation point for complex PostgreSQL and database issues. You'll mentor engineers, collaborate with development teams, and shape support processes. This role offers remote work flexibility and the chance to work with cutting-edge open-source technologies.

🎯 What You'll Do

• Serve as primary escalation point for premium customer support cases
• Diagnose complex issues across PostgreSQL and related technologies
• Mentor junior and mid-level support engineers in troubleshooting
• Create reproducible test cases and contribute patches

📋 Requirements

• 5+ years experience in technical or support engineering role
• Strong hands-on experience with PostgreSQL and related technologies
• Experience with Docker, Kubernetes, and cloud platforms (AWS, Azure)
• Bachelor's degree in Computer Science or related field

✨ Nice to Have

• Experience with Oracle or MongoDB
• Telecommuting experience in a remote-first environment
• Knowledge of scripting languages such as Bash

🎁 Benefits & Perks

• 💰 Competitive salary of $178,131 annually
• 🏠 Remote work flexibility (telecommuting allowed)
• 🏖️ Wellness Fridays through December 2026
• 📚 Learning and development opportunities
• 🌍 Inclusive and diverse workplace culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Leadership Interview· 45 min