2h ago
Collections Agent
Mumbai, India
full-timejuniorFintech
Tech Stack
Description
In this role, you will provide administrative and operational support to the global collections team, handling documentation, communications, and reporting. You will have the opportunity to develop into an outbound collections position over time.
Requirements
- Experience in administrative, operations, or collections environment
- Strong written communication skills
- High attention to detail and accuracy
- Good organisational skills and ability to prioritise workload
- Basic to intermediate Excel skills
Responsibilities
- Provide administrative support across all geographies within the collections function
- Issue legal notices in line with regulatory requirements
- Manage shared inboxes and respond to customer emails professionally
- Maintain accurate records of communications and account updates
- Support preparation of reports, trackers, and documentation
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