🛠 Tech Stack

💼 About This Role

You'll act as a senior technical advisor and strategic partner to enterprise customers, driving product adoption and business outcomes. You'll bridge customer stakeholders with internal teams to ensure long-term success.

🎯 What You'll Do

• Serve as primary technical contact for enterprise accounts
• Lead complex onboarding and advanced feature deployments
• Conduct executive business reviews focused on ROI and KPIs
• Analyze product usage to identify optimization opportunities

📋 Requirements

• 7-10+ years in TAM, Professional Services, Customer Success, or Solution Consulting
• Fluency in English and Spanish
• Experience managing complex technical initiatives for enterprise customers
• Technical acumen with APIs, CRM systems (e.g., Salesforce), and cloud platforms

✨ Nice to Have

• Experience in financial services, healthcare, or retail
• PMP or equivalent certification
• Contact center or CCaaS experience

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💻 Remote-friendly culture
• 📈 Career growth opportunities
• 🏥 Health insurance
• 🚀 Innovative AI-first solutions

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Technical Interview· 60 min