🛠 Tech Stack

💼 About This Role

You'll serve as a strategic business partner to high-value enterprise customers, driving long-term commercial success and revenue growth. Reporting to the Senior Director, you'll shape executive relationships and directly impact Net Revenue Retention (NRR). This role blends customer advocacy with cross-functional leadership.

🎯 What You'll Do

• Deliver measurable business outcomes from LeanData solutions.
• Develop and execute customer success plans aligned with strategic goals.
• Monitor usage, health, and renewal timelines for proactive intervention.
• Identify upsell/cross-sell opportunities in partnership with account teams.

📋 Requirements

• 5-8 years of experience in Customer Success, Account Management, or Revenue Operations in B2B SaaS.
• 3-5+ years managing complex enterprise accounts with multi-threaded stakeholders.
• Deep expertise in revenue process (Lead-to-Account, Routing, Attribution) and hands-on Salesforce experience.
• Proven experience managing and growing enterprise-level SaaS clients with complex structures and long sales cycles.

✨ Nice to Have

• Domain expertise in Sales or Marketing Operations.
• Expertise with Salesloft, Outreach, Marketo, HubSpot.
• Experience in a high-growth startup or scale-up environment.

🎁 Benefits & Perks

• 🏥 90% coverage of employee insurance premiums.
• 📈 Stock options for all full-time employees.
• 🏖️ Flexible PTO.
• 💰 401K plan.