23h ago
SMB Account Manager
Kuwait City
โจ $40k-$60k / yearest.
full-timemid Hybride-commerce
๐ Tech Stack
๐ผ About This Role
You'll manage a portfolio of small to medium restaurant partners, driving their growth and operational excellence on the Deliveroo platform. You'll use data-driven insights to improve partner performance and negotiate long-term account plans. This role offers the chance to make a tangible impact in a fast-paced marketplace.
๐ฏ What You'll Do
- Manage a large portfolio of SMB restaurant partners.
- Negotiate renewals, extensions, and new product launches.
- Execute campaigns to improve retention and operational efficiency.
- Use data to identify growth opportunities and advise partners.
๐ Requirements
- Account Management experience with tangible business results.
- Full professional fluency in English and Arabic.
- Strong negotiation and stakeholder management skills.
- Proficient in Excel or Google Sheets for data analysis.
โจ Nice to Have
- Experience in the food delivery or marketplace industry.
- Familiarity with CRM tools like Salesforce.
๐ Benefits & Perks
- ๐ง Make a visible impact every day
- ๐ฑ Learn fast in an entrepreneurial environment
- ๐ง Build a career, not just a role
- ๐ Deliver together in an inclusive culture
๐จ Hiring Process
Estimated timeline: 3-5 weeks
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Case Studyยท 60 min
- 4Final Roundยท 60 min
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