11h ago

Sales & Service Manager

New York, NY

$75k-$85k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll oversee guest experience and sales strategy at ALO's Rockefeller Center store, leading the Sales Service team to deliver exceptional service. You'll drive business targets and elevate team talent to meet ALO's guiding principles. This role offers a competitive base pay and monthly incentives.

๐ŸŽฏ What You'll Do

  • Investigate and root cause sales opportunities with General Manager
  • Oversee Sales Service team to execute exceptional guest experience
  • Build client relationships daily with customers
  • Ensure effective sales floor coverage through workforce solutions

๐Ÿ“‹ Requirements

  • 3-5 years of retail or related industry leadership experience
  • Working knowledge of MS Office (Word, Excel, Outlook)
  • Extraordinary interpersonal and communication skills
  • Ability to stand and move for an entire shift

โœจ Nice to Have

  • Experience with workforce scheduling
  • Background in premium retail or wellness industry

๐ŸŽ Benefits & Perks

  • ๐Ÿ›๏ธ Generous employee discount for ALO
  • ๐Ÿ‹๏ธ Free membership to ALO Wellness Club
  • ๐Ÿฅ Competitive medical, dental, vision plan options
  • ๐Ÿ’ฐ 401K with company matching (Full-Time)
  • ๐Ÿ‘• Monthly store incentives and clothing allowance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Interview with General Managerยท 1 hour
  3. 3Final Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Physical requirements include lifting up to 50 pounds and climbing ladders
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