4h ago
Support Engineer
New York, NY
$150k-$220k / year
full-timesoftware
🛠 Tech Stack
💼 About This Role
You'll commit high-quality code to Stainless and customer SDKs while supporting leading AI companies like OpenAI and Anthropic. You'll shape product direction as the voice of customers in a fast-growing startup.
🎯 What You'll Do
- Commit high-quality code to Stainless and customer SDKs
- Answer questions and give demos to users like OpenAI
- Build internal and external tooling for novel problems
- Forward customer feedback to product engineers
📋 Requirements
- Extreme attention to detail on code and documentation
- Experience building context in new technical areas
- Experience communicating technical concepts to diverse developers
- Passion for connecting with and helping users
✨ Nice to Have
- Polyglot programming experience
- Experience building/consuming APIs or SDKs
- Experience maintaining a popular open-source project
🎁 Benefits & Perks
- 🏖️ Flexible PTO plus 3 weeks company-wide vacation
- 🏥 Fully covered platinum healthcare plans
- 🚆 Paid commuter benefits
- 🍽️ Paid team lunches during workdays
- 🏠 Flexible WFH with 1 month fully remote per year
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