4h ago

Support Engineer

New York, NY

$150k-$220k / year

full-timesoftware

🛠 Tech Stack

💼 About This Role

You'll commit high-quality code to Stainless and customer SDKs while supporting leading AI companies like OpenAI and Anthropic. You'll shape product direction as the voice of customers in a fast-growing startup.

🎯 What You'll Do

  • Commit high-quality code to Stainless and customer SDKs
  • Answer questions and give demos to users like OpenAI
  • Build internal and external tooling for novel problems
  • Forward customer feedback to product engineers

📋 Requirements

  • Extreme attention to detail on code and documentation
  • Experience building context in new technical areas
  • Experience communicating technical concepts to diverse developers
  • Passion for connecting with and helping users

✨ Nice to Have

  • Polyglot programming experience
  • Experience building/consuming APIs or SDKs
  • Experience maintaining a popular open-source project

🎁 Benefits & Perks

  • 🏖️ Flexible PTO plus 3 weeks company-wide vacation
  • 🏥 Fully covered platinum healthcare plans
  • 🚆 Paid commuter benefits
  • 🍽️ Paid team lunches during workdays
  • 🏠 Flexible WFH with 1 month fully remote per year
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