Tech Stack

Description

You will investigate and resolve complex payment issues, identify trends in payment rejections, and collaborate with internal teams and banking partners to ensure smooth disbursements. You'll also conduct analysis to optimize processes and support continuous improvement initiatives.

Requirements

• Bachelor's degree or equivalent experience
• Strong critical thinking and analytical skills
• Exceptional attention to detail
• Proficiency in MS Office Suite, advanced Excel
• Excellent organizational and communication skills

Responsibilities

• Investigate and resolve outstanding disbursement issues
• Identify trends in payment rejections and collaborate on solutions
• Enhance disbursement processes ensuring regulatory compliance
• Maintain relationships with operations, support, and banking partners
• Conduct ad-hoc reporting and analysis for special projects