💼 About This Role

You'll deliver an exceptional, personalized shopping experience that redefines luxury. You'll guide customers in discovering jewelry that resonates personally while driving sales, conversion, and satisfaction. This role bridges beautiful jewelry and meaningful moments.

🎯 What You'll Do

• Lead by example in delivering exceptional customer experiences
• Ensure positive experience for services like piercing and engraving
• Support order fulfillment and BOH inventory organization
• Maintain visual merchandising and fixture standards

📋 Requirements

• Ability to connect authentically with customers
• Strong verbal communication and active listening skills
• Ability to learn and retain product knowledge
• Ability to meet KPIs including SPH, conversion, NPS

✨ Nice to Have

• Experience with point-of-sale systems
• History of contributing to a positive team environment

🎁 Benefits & Perks

• 💵 Monthly retail bonus program
• 🎁 Generous product discount
• 💼 Paid sick days
• 📈 Regular feedback via performance reviews
• 🎓 In-house retail learning program

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Interview with Store Manager· 45 min
3. 3Offer· 1 week