19h ago

Manager, Operations Strategy

San Francisco

$110k-$150k / year

full-timesenior Hybrid

💼 About This Role

You'll lead strategic projects across onboarding, risk, payments, and support operations at Airwallex, a global payments and financial platform. You'll diagnose issues, implement solutions, and measure outcomes to drive evolution of our business. This role offers high visibility and impact in a fast-growing fintech.

🎯 What You'll Do

  • Identify and drive strategic projects to improve customer experience
  • Lead initiatives to uplift day-to-day operational functions
  • Take a data-driven approach to problem solving
  • Work across functions to ensure stakeholder alignment

📋 Requirements

  • 5 years of experience in strategy, strategic operations, or similar role
  • Strong analytical skills with proficiency in data analysis
  • Exceptional stakeholder management especially with Engineering teams
  • Prior experience in fintech, payments, or regulated industries

✨ Nice to Have

  • Top tier strategy or management consulting background
  • Exposure to KYC, onboarding, risk, or compliance processes

🎁 Benefits & Perks

  • 💰 Equity offered
  • 💰 Bonus offered
  • 🏖️ Hybrid work model
  • 📈 Growth opportunities in a global fintech
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