19h ago
Manager, Operations Strategy
San Francisco
$110k-$150k / year
full-timesenior Hybrid
💼 About This Role
You'll lead strategic projects across onboarding, risk, payments, and support operations at Airwallex, a global payments and financial platform. You'll diagnose issues, implement solutions, and measure outcomes to drive evolution of our business. This role offers high visibility and impact in a fast-growing fintech.
🎯 What You'll Do
- Identify and drive strategic projects to improve customer experience
- Lead initiatives to uplift day-to-day operational functions
- Take a data-driven approach to problem solving
- Work across functions to ensure stakeholder alignment
📋 Requirements
- 5 years of experience in strategy, strategic operations, or similar role
- Strong analytical skills with proficiency in data analysis
- Exceptional stakeholder management especially with Engineering teams
- Prior experience in fintech, payments, or regulated industries
✨ Nice to Have
- Top tier strategy or management consulting background
- Exposure to KYC, onboarding, risk, or compliance processes
🎁 Benefits & Perks
- 💰 Equity offered
- 💰 Bonus offered
- 🏖️ Hybrid work model
- 📈 Growth opportunities in a global fintech
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