🛠 Tech Stack

💼 About This Role

You'll oversee high-net-worth customers in the Brazilian market, driving growth and activity through targeted actions. You'll identify and onboard potential new key accounts while ensuring a secure gambling environment. This role blends customer engagement with strategic planning.

🎯 What You'll Do

• Monitor customer performance and offer rewards as needed.
• Identify customer lifecycle stages and take timely actions.
• Plan and execute campaigns for high-net-worth customers.
• Assess segment performance and act on emerging trends.

📋 Requirements

• Prior work experience in a customer-facing environment.
• Native-level proficiency in Portuguese.
• Good command of English.
• Excellent MS Office skills, especially Excel.

✨ Nice to Have

• Experience in key customer service.
• Passion for the online gaming industry.
• Analytical and organizational skills.

🎁 Benefits & Perks

• 🏖️ Hybrid way of working
• 💰 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 🍽️ Monthly meal allowance
• 🚗 Commuting allowance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 30 min

🚩 Heads Up

• Shift work including weekends required