🛠 Tech Stack

💼 About This Role

You'll design AI-driven voice agents that enhance patient interactions and improve operational efficiency. Your work bridges clinical operations and conversational AI, enabling vital healthcare workflows. This role offers a chance to make a significant impact in a growing area of AI application in healthcare.

🎯 What You'll Do

• Map complex health plan constraints into conversational AI agent scripts.
• Translate business workflows into engaging voice interactions.
• Write and refine dialogue flows for voice AI agents.
• Test and ensure clinical safety and compliance of each agent.
• Iterate and improve agents based on feedback and testing.

📋 Requirements

• 3+ years in health insurance, payor, or PBM environments.
• Expertise in member journeys and clinical operations.
• Experience in conversation design and content creation.
• Proven ability to deliver high-quality output in fast-paced settings.

✨ Nice to Have

• Strong communication skills
• Exposure to cutting-edge AI technology

🎁 Benefits & Perks

• 🏖️ Flexible remote work
• ⚕️ Healthcare AI expertise
• 💻 Cutting-edge technology projects
• 🤝 Collaborative work environment
• 📈 Professional development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Onsite/Video Interview· 90 min