1d ago
Staff Customer Forward Deployed Engineer
San Francisco, CA
✨ $230k-$310k / yearest.
full-timeseniorsoftware
🛠 Tech Stack
💼 About This Role
You'll own end-to-end technical delivery for enterprise customer implementations, working directly in Amplitude's product codebase. You'll submit PRs, ship customer-specific solutions, and build reusable patterns that make every successive engagement faster. This role sits at the intersection of engineering, product, and customer success, with a focus on shipping working software and feeding structured signals back to Product.
🎯 What You'll Do
- Own enterprise implementations end-to-end from sales to post-deployment validation.
- Work directly in product codebase, submit PRs, and ship customer-specific solutions.
- Build reusable patterns and playbooks to accelerate future engagements.
- Feed structured signals back to Product by translating customer pain into actionable feedback.
📋 Requirements
- 7+ years of experience with customer-facing technical engagements.
- Architect reusable solutions and mentor other engineers.
- Operate autonomously across 4-6 concurrent customer engagements.
- Hands-on experience shipping software in customer-facing contexts.
✨ Nice to Have
- Fluency with event schemas, data pipelines, APIs, SDKs, and integrations.
- Experience establishing an AI-native engineering workflow.
- Track record of building cross-functional trust with Sales, Customer Success, and Product Engineering.
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Technical Interview· 60 min
- 3Hiring Manager Interview· 45 min
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