1d ago

Staff Customer Forward Deployed Engineer

San Francisco, CA

$230k-$310k / yearest.

full-timeseniorsoftware

🛠 Tech Stack

💼 About This Role

You'll own end-to-end technical delivery for enterprise customer implementations, working directly in Amplitude's product codebase. You'll submit PRs, ship customer-specific solutions, and build reusable patterns that make every successive engagement faster. This role sits at the intersection of engineering, product, and customer success, with a focus on shipping working software and feeding structured signals back to Product.

🎯 What You'll Do

  • Own enterprise implementations end-to-end from sales to post-deployment validation.
  • Work directly in product codebase, submit PRs, and ship customer-specific solutions.
  • Build reusable patterns and playbooks to accelerate future engagements.
  • Feed structured signals back to Product by translating customer pain into actionable feedback.

📋 Requirements

  • 7+ years of experience with customer-facing technical engagements.
  • Architect reusable solutions and mentor other engineers.
  • Operate autonomously across 4-6 concurrent customer engagements.
  • Hands-on experience shipping software in customer-facing contexts.

✨ Nice to Have

  • Fluency with event schemas, data pipelines, APIs, SDKs, and integrations.
  • Experience establishing an AI-native engineering workflow.
  • Track record of building cross-functional trust with Sales, Customer Success, and Product Engineering.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Technical Interview· 60 min
  3. 3Hiring Manager Interview· 45 min
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