3h ago
Senior Quantitative User Experience Researcher
Bangkok (Central World Office)
full-timesenioronline travel Visa Sponsor
Tech Stack
Description
You will lead high-impact research projects to define the future of products reaching millions of travelers. Working in a dynamic, data-driven environment at the heart of Asia, you'll integrate quantitative and qualitative methods to drive strategic decisions and deliver world-class customer experiences.
Requirements
- Masters/PhD or equivalent in CS, HCI, Psychology, Social Science or related field
- 10+ years relevant experience in consumer-facing business domains
- Expert in quantitative research (log analysis, survey design, statistics)
- Experience with qualitative methods (interviews, usability testing, diary studies)
- Strong storytelling and communication skills in English
Responsibilities
- Conduct end-to-end research for high-impact projects, guiding stakeholders to best collaboration
- Initiate research programs serving product vertical goals in medium- and long-term
- Manage ambiguous research requests, shaping them into solid projects
- Mentor others in high-quality execution of research techniques and tools
- Evaluate pros and cons of research methodologies to maximize impact
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