🛠 Tech Stack

💼 About This Role

You'll lead the end-to-end delivery of low-code AI solutions for Aircall customers, designing and deploying integrations with CRMs and communication tools. You'll own the technical execution, drive cross-functional deployments, and build reusable frameworks that accelerate AI adoption at scale. This hybrid role blends solutions engineering, consulting, and product ownership.

🎯 What You'll Do

• Design and build integrations using low-code platforms like Zapier and Make.
• Configure and optimize AI Agent intents, prompts, and guardrails.
• Manage complex cross-functional deployments from timeline to delivery.
• Create reusable frameworks and templates to accelerate future projects.

📋 Requirements

• 2-8 years in technical consulting, solutions engineering, or integration project management.
• Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL).
• Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato).
• Proven ability to lead cross-functional projects with Engineering, Product, and Customer Success.

✨ Nice to Have

• Experience in telephony, voice, or contact center systems (SIP/WebRTC).
• Familiarity with BI tools like Looker, BigQuery, or Snowflake.
• Exposure to scripting in JavaScript or Python.

🎁 Benefits & Perks

• 💵 Competitive salary range $90k-$105k
• 🏢 Hybrid work in New York Office
• ⌛ Permanent full-time employment