🛠 Tech Stack

💼 About This Role

You'll provide Tier 1 technical support and deploy hardware in a collaborative IT environment. Supporting onboarding and troubleshooting connectivity are core responsibilities. This role is ideal for early-career professionals eager to build hands-on experience across systems and infrastructure.

🎯 What You'll Do

• Provide Tier 1 end-user support for desktops, laptops, and printers.
• Perform onboarding and hardware deployment, including imaging machines.
• Create and manage user accounts in Active Directory and Azure.
• Track IT assets and manage hardware lifecycle and inventory.

📋 Requirements

• Basic familiarity with Windows operating systems.
• Understanding of Office 365 tools and administration.
• Basic knowledge of WDS or similar imaging tools.
• Strong attention to detail and adherence to documented processes.

✨ Nice to Have

• Experience with hardware imaging tools or deployment systems.
• Interest in Linux systems or virtualization technologies.
• Hands-on IT experience through internships or personal projects.

🎁 Benefits & Perks

• 🏖️ Flexible workplace
• 🏥 Comprehensive medical/dental/life and disability coverage
• 💰 401(k) with employer match
• 📚 Professional development support
• 🛡️ Certification assistance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Technical interview· 1 hour
3. 3Offer· 1 week