11h ago
Lead, Global Account Operations & Projects
Thailand
✨ $95k-$130k / yearest.
full-timeleade-commerce Visa Sponsor
💼 About This Role
You'll lead high-impact projects for Key Accounts at Agoda to improve partner experience and business growth. You'll act as the intermediary between commercial and central functions, driving operational efficiencies. AI adoption is central—you'll champion AI tools to streamline workflows.
🎯 What You'll Do
- Act as intermediary for Key Accounts on non-commercial topics.
- Own core projects from planning to stakeholder communication.
- Build and analyze key data to measure project impact.
- Lead escalations end-to-end with clear accountability.
- Identify and pilot AI-driven automation opportunities.
📋 Requirements
- At least 1 year leading global agile projects.
- Strong stakeholder management skills.
- Ability to analyze complex problems and provide insights.
- Excellent verbal and written communication in English.
✨ Nice to Have
- Experience with AI tools and adoption.
- Familiarity with online travel or e-commerce platforms.
- Experience with cross-functional project governance.
🎁 Benefits & Perks
- 🌍 Global work environment with diverse team.
- 📊 Data-driven culture fostering experimentation.
- 🚀 AI ambassador role with adoption ownership.
- 💡 Cross-functional exposure across teams.
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Call· 30 min
- 2Hiring Manager Interview· 45 min
- 3Technical/Case Interview· 60 min
- 4Offer· N/A
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