19h ago

Technical Support Engineer

Atlanta, GA

$90k-$120k / yearest.

full-timesenior Remotemanufacturing

🛠 Tech Stack

💼 About This Role

You'll troubleshoot mechanical issues and provide timely engineering solutions to ensure exceptional client satisfaction. You'll collaborate with the development team to improve products and document actions in HubSpot CRM. This role delivers remote support to industry leaders like Hyundai and Bosch.

🎯 What You'll Do

  • Diagnose mechanical issues using vibration spectrum analysis.
  • Resolve complex technical problems with accurate solutions.
  • Collaborate with development team to report bugs.
  • Deliver technical support via Helpdesk and email.

📋 Requirements

  • Vibration Analysis CAT III certification.
  • 5+ years troubleshooting in industrial manufacturing.
  • Ability to work Eastern Standard Time hours.
  • Comprehensive knowledge of industrial processes and PPCM.
0 0 0