🛠 Tech Stack

💼 About This Role

You'll lead the Engineering team for NICE CXone's media services that powers over 6 billion customer phone calls annually. You'll drive software development, quality, and team growth. This role offers leadership in real-time VoIP technologies.

🎯 What You'll Do

• Lead design, delivery, and support of software and platforms
• Manage project scope, schedule, and cost reviews
• Oversee new product development and software maintenance
• Coach, provide feedback, and manage performance of team members

📋 Requirements

• Bachelor's degree in CS or related field
• 8+ years experience with development tools and methodologies
• Proven history of delivering on deadlines without compromising quality
• Experience with Agile and SCRUM methodologies

✨ Nice to Have

• Master's degree in CS or Business Management
• Telecommunications experience with IVR or telephony apps
• Experience with user acceptance testing, regression testing, integration testing

🎁 Benefits & Perks

• 🌐 Global impact with 25,000+ businesses
• 🧠 Innovation culture in AI and cloud
• 📈 Career development and internal pipeline growth

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Leadership Interview· 45 min