2h ago

Client Services Supervisor

Seattle, WA

$60.1k-$61.4k / year

full-timemidconsulting

πŸ’Ό About This Role

You'll manage multiple reception and mailroom sites as a Client Services Supervisor. You will ensure daily service delivery, employee management, and customer satisfaction while acting as the primary client contact. This role offers career growth opportunities and a chance to work with a global outsourcing leader.

🎯 What You'll Do

  • Ensure scheduling of staff is accurate and meets clients' needs
  • Ensure sites are running per service level agreement
  • Light training/coaching of staff
  • Conduct professional development and performance discussions

πŸ“‹ Requirements

  • High School Diploma or equivalent required
  • Minimum 3+ years experience in high-level relationship building and operational management
  • Previous management/supervisor experience overseeing 5-10 employees
  • Exceptional computer skills

✨ Nice to Have

  • Bachelor's Degree preferred
  • Industry related experience a plus

🎁 Benefits & Perks

  • πŸ–οΈ Paid Time Off
  • πŸ’° 401k with matching
  • πŸ₯ Medical, Dental, Vision
  • πŸŽ“ Education Discounts
  • 🐾 Pet Insurance

πŸ“¨ Hiring Process

Estimated timeline: 2-3 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3OfferΒ· 1 week

🚩 Heads Up

  • Physical demands include lifting 40 lbs frequently, which may not suit all candidates
  • Some local travel up to 25% required
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