19h ago

Customer Service Coordinator

Denver, Colorado

$65k-$85k / year

full-timemidenergy

🛠 Tech Stack

💼 About This Role

You'll handle primary inbound customer inquiries and book appointments with advisors at a climate tech startup. Your work directly supports electrifying American homes for sustainability. This role requires strong organization and multitasking across cross-functional teams.

🎯 What You'll Do

  • Educate customers on products, incentives, and process
  • Book appointments with advisors
  • Manage support lines and interface with customers, subcontractors, vendors
  • Track customer documentation and lead nurturing flows

📋 Requirements

  • 3+ years in customer service, dispatch, or installation coordination
  • Proficiency in CRM tools, Microsoft Office, G-Suite
  • Excellent communication abilities
  • Live within 50 miles of Denver, CO or willing to relocate

✨ Nice to Have

  • Familiarity with heat pumps
  • Knowledge of renewable energy products or home services
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