19h ago
Customer Service Coordinator
Denver, Colorado
$65k-$85k / year
full-timemidenergy
🛠 Tech Stack
💼 About This Role
You'll handle primary inbound customer inquiries and book appointments with advisors at a climate tech startup. Your work directly supports electrifying American homes for sustainability. This role requires strong organization and multitasking across cross-functional teams.
🎯 What You'll Do
- Educate customers on products, incentives, and process
- Book appointments with advisors
- Manage support lines and interface with customers, subcontractors, vendors
- Track customer documentation and lead nurturing flows
📋 Requirements
- 3+ years in customer service, dispatch, or installation coordination
- Proficiency in CRM tools, Microsoft Office, G-Suite
- Excellent communication abilities
- Live within 50 miles of Denver, CO or willing to relocate
✨ Nice to Have
- Familiarity with heat pumps
- Knowledge of renewable energy products or home services
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