Tech Stack

Description

In this role, you'll partner with enterprise customers to design and implement scalable collaboration solutions in Miro, translating business strategy into actionable roadmaps. You'll lead discovery, facilitate workshops, design governance frameworks, and guide adoption initiatives, ensuring customers achieve measurable value from their Miro investment.

Requirements

• 6+ years in consulting, change management, Agile transformation, or digital collaboration
• Experience supporting enterprise-scale teams through workflow or tool adoption initiatives
• Familiarity with collaboration governance, workspace architecture, and lifecycle management
• Fluency in Miro or similar platforms (Figma, Lucid, JIRA, Confluence)
• Near-native Japanese and business-level English proficiency

Responsibilities

• Lead discovery to understand customer goals and translate findings into a structured MOST game plan
• Facilitate vision and prioritization sessions to define outcomes and success criteria
• Design governance frameworks (workspace structure, naming, access, lifecycle) for scalability
• Coach teams on Miro best practices, AI workflows, and facilitation techniques
• Track progress against milestones and adjust plans proactively