💼 About This Role

You'll serve as the primary point of contact for guests and residents while handling behind-the-scenes duties to keep operations running smoothly. You'll ensure exceptional experiences by welcoming guests, fixing basic maintenance issues, and prepping rooms. This role offers flexible part-time scheduling and a generous monthly bonus program.

🎯 What You'll Do

• Welcome guests and residents with exceptional service.
• Handle maintenance issues and prep rooms.
• Respond to guest requests with urgency and care.
• Maintain cleanliness of shared spaces.

📋 Requirements

• 1+ year of customer service experience in hospitality, retail, or similar.
• Willingness to work evenings, weekends, and holidays.
• Ability to quickly learn multiple software systems.
• Must be able to stand and move for extended periods and lift up to 50 lbs.

✨ Nice to Have

• Experience with POS, CRM, or customer communication tools.
• Previous property operations experience.

🎁 Benefits & Perks

• 💰 Competitive pay at $20.25/hour
• 🎁 Monthly bonus up to $500
• 📈 Stock options and 401k with 4% match
• 🏖️ 15 days accrued PTO per year, rollover or cash out
• 🎂 Paid birthday off

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Manager Interview· 45 min
3. 3Offer· 1 day