Description

As an on-site Operations Coordinator at Numa, you will ensure every guest steps into a flawless environment by conducting rigorous room checks, running daily operations, and proactively solving issues. You act as the proactive eyes and ears of our tech-enabled hotel model, collaborating with housekeeping, maintenance, and remote teams to elevate quality.

Requirements

• English and Czech fluency (C1 level required)
• Guest-obsessed mindset with attention to detail
• Self-starter attitude with extreme ownership
• Hands-on mentality and structured approach to multitasking
• Excellent communication skills to bridge remote and on-site teams

Responsibilities

• Conduct rigorous daily room checks and execute improvement projects
• Run daily operations: monitor arrivals, brief housekeeping, inspect public areas
• Proactively spot, report, and fix discrepancies before they impact guests
• Manage back-of-house: storage, stock, deliveries, and local compliance
• Keep teams informed by logging issues and escalating developments