17h ago

Senior Director, Professional Services

United States

$273.4k-$440.8k / year

full-timedirector Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead and evolve customer delivery at Camunda, enhancing time to value for organizations leveraging our process orchestration platform. You'll drive delivery innovation to ensure engagements are outcome-oriented and scalable, building trust with enterprise clients. This fully remote, global role combines strategic leadership with customer-centric execution.

๐ŸŽฏ What You'll Do

  • Lead and develop a Professional Services team of managers and individual contributors.
  • Coordinate with delivery partners for seamless project execution at scale.
  • Collaborate with Sales and Customer Success to drive value-driven customer journey.
  • Optimize delivery methodologies to accelerate adoption and reduce time to value.

๐Ÿ“‹ Requirements

  • Professional Services team management experience in enterprise environments.
  • Enterprise customer delivery experience driving adoption and measurable outcomes.
  • Process automation or BPM or process orchestration background.
  • Cross-functional collaboration ability aligning Sales, CS, and delivery teams.

โœจ Nice to Have

  • Background in Camunda or similar platforms.
  • Willingness to use Camunda product.
  • Technical degree (e.g., Information Systems, Computer Science).

๐ŸŽ Benefits & Perks

  • ๐Ÿ  Remote & Flexible: Work from anywhere with home office budget and flexible time off.
  • โœˆ๏ธ In Person Connection: Annual Kickoff, team offsites, and connection budgets.
  • โค๏ธ Health & Wellbeing: Comprehensive health benefits.
  • ๐Ÿ“ˆ Equity: Virtual Stock Option Plan (VSOP).
  • ๐Ÿ’ฐ Competitive Compensation: Salary ranges based on location.

๐Ÿ“จ Hiring Process

Estimated timeline: 3-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Panel Interviewยท 60 min
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