10h ago

Customer Success Specialist

New York, NY

$50k-$70k / year

full-timejunior Hybridmedia

๐Ÿ’ผ About This Role

You'll support the full campaign lifecycle for a data-first out-of-home ad network, partnering with Customer Success Managers and Sales teams. Your work will ensure seamless delivery of location-based dynamic content for major markets. This role offers direct exposure to sales strategy and client relationship management.

๐ŸŽฏ What You'll Do

  • Support campaign lifecycle from planning to post-campaign analysis
  • Assist in RFP development, proposal creation, and campaign strategy
  • Provide day-to-day client support and build relationship management skills
  • Analyze campaign performance and contribute to client-facing insights

๐Ÿ“‹ Requirements

  • 0-3 years of experience in customer success or sales support
  • Strong communication skills and confidence interacting with clients
  • Highly organized with attention to detail and ability to manage multiple priorities
  • Comfort in a fast-paced, revenue-driven environment

โœจ Nice to Have

  • Interest in becoming an Account Executive
  • Understanding of digital and/or out-of-home advertising
  • Programmatic advertising experience

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Team interviewยท 45 min
0 0 0