1h ago

Staff Professional Services Architect (AI SIEM/HA)

United States - Remote
full-timesenior RemoteCybersecurity

Tech Stack

Description

In this role, you will lead the technical transition from pre-to-post sales, defining project plans and drafting SOWs for complex implementations. You will design scalable ingestion pipelines and automation workflows for AI SIEM and SOAR platforms, ensuring data normalization across the security stack. Serving as a technical mentor and escalation point, you will partner with Product and Engineering to align field feedback with the platform's strategic roadmap.

Requirements

  • Relentlessly curious and committed to continuous learning
  • US citizenship required due to FedRAMP regulations
  • Subject to customer or third-party background checks including secret clearance
  • Experience in AI SIEM and SOAR platform implementations
  • Cross-platform expertise in endpoint, identity, cloud, and SIEM domains

Responsibilities

  • Scope engagements: collaborate with sales, partners, and customers to define implementation plans and create SOWs
  • Design scalable AI SIEM data ingestion pipelines, parsing strategies, and automation workflows
  • Define architectural patterns for high-volume telemetry normalization and enrichment
  • Act as SME supporting delivery teams during complex deployments and escalations
  • Contribute to internal playbooks, SOW templates, and enablement sessions
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