9h ago

Senior Staff Product Designer - Customer Experience

San Francisco, California

$189k-$274k / year

full-timelead Hybridsoftware

๐Ÿ’ผ About This Role

You'll own the customer experience blueprint for Aurora's autonomous freight tools, designing high-stakes operational software that makes self-driving trucking intuitive and reliable. Your work will directly impact safety and efficiency in a mission-critical transportation ecosystem. This player/coach role blends IC leadership with managing one designer, reporting to the Head of Design.

๐ŸŽฏ What You'll Do

  • Define how interactions with the Aurora Driver are consistent and unified across the ecosystem
  • Design customer-facing digital tools across web, mobile, and partner integrations
  • Conduct just enough research to drive actionable product decisions
  • Manage and develop one Product Designer while contributing to the broader design practice

๐Ÿ“‹ Requirements

  • 8+ years of product design experience leading complex projects
  • Formal management experience with other designers
  • Portfolio showing end-to-end work on complex enterprise or operational systems with business impact
  • Expertise in interaction design, information architecture, and UX research

โœจ Nice to Have

  • Experience with autonomous technology or hardware-software integrated products
  • Demonstrated ability to use AI across the design lifecycle

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Annual bonus and equity compensation
  • ๐Ÿฅ Benefits package (medical, dental, vision)
  • ๐Ÿข Hybrid work (in office 3 days/week)
  • ๐Ÿš— Work on autonomous vehicle technology

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Portfolio reviewยท 60 min
  3. 3Design exerciseยท 60 min
  4. 4Hiring manager interviewยท 45 min
  5. 5Exec interviewยท 45 min
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