9h ago
Senior Staff Product Designer - Customer Experience
San Francisco, California
$189k-$274k / year
full-timelead Hybridsoftware
๐ผ About This Role
You'll own the customer experience blueprint for Aurora's autonomous freight tools, designing high-stakes operational software that makes self-driving trucking intuitive and reliable. Your work will directly impact safety and efficiency in a mission-critical transportation ecosystem. This player/coach role blends IC leadership with managing one designer, reporting to the Head of Design.
๐ฏ What You'll Do
- Define how interactions with the Aurora Driver are consistent and unified across the ecosystem
- Design customer-facing digital tools across web, mobile, and partner integrations
- Conduct just enough research to drive actionable product decisions
- Manage and develop one Product Designer while contributing to the broader design practice
๐ Requirements
- 8+ years of product design experience leading complex projects
- Formal management experience with other designers
- Portfolio showing end-to-end work on complex enterprise or operational systems with business impact
- Expertise in interaction design, information architecture, and UX research
โจ Nice to Have
- Experience with autonomous technology or hardware-software integrated products
- Demonstrated ability to use AI across the design lifecycle
๐ Benefits & Perks
- ๐ฐ Annual bonus and equity compensation
- ๐ฅ Benefits package (medical, dental, vision)
- ๐ข Hybrid work (in office 3 days/week)
- ๐ Work on autonomous vehicle technology
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Portfolio reviewยท 60 min
- 3Design exerciseยท 60 min
- 4Hiring manager interviewยท 45 min
- 5Exec interviewยท 45 min
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