💼 About This Role

You'll lead cafe operations during your shift, ensuring smooth service and a positive team environment. You'll craft high-quality coffee and matcha while connecting with customers to build a loyal base.

🎯 What You'll Do

• Craft coffee products and serve customers with energy and empathy
• Support GM and Training Team to train new employees
• Open and close location safely as key holder
• Handle minor customer issues positively and solution-focused

📋 Requirements

• 2+ years experience in customer service leadership
• 18+ years of age
• 30-40 hours per week availability including weekends
• Authorized to work in the US

✨ Nice to Have

• Barista certification or coffee knowledge
• Weekend and holiday availability

🎁 Benefits & Perks

• 💰 $19.50/hour + tips
• 🎓 Barista accreditation and training program
• 🏖️ Paid sick time and vacation
• 🏥 Health benefits based on eligibility
• ☕ Blank Street coffee and swag

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2On-site Interview· 60 min
3. 3Offer· 1 week

🚩 Heads Up

• Mismatch: 2+ years leadership experience required for a shift lead role at $19.50/hr
• No mention of career growth or salary reviews