5 days ago
Quality Manager
St. Louis, MO
$106,300-$221,100 / year
full-timemanagerFederal Government Technology Services
Description
You will ensure successful implementation of quality processes across IT projects, establishing and maintaining quality standards to drive operational excellence. You'll define quality assurance standards, collaborate with project teams, conduct audits, and lead process optimization initiatives. This role requires a strong understanding of quality management principles and IT project delivery.
Requirements
- Bachelor’s degree in computer science, Information Technology, Engineering, or related field
- Proven experience in quality assurance, process improvement, or similar role within IT projects
- Knowledge of quality frameworks such as CMMI and process improvement methodologies like Six Sigma
- Experience in creating and implementing templates, processes, and quality standards
- Familiarity with IT project management methodologies (e.g., Agile, Waterfall)
- Excellent analytical and problem-solving skills
- US Citizenship required
- Must have an active Secret Clearance
Responsibilities
- Define and establish quality assurance standards, processes, and templates
- Collaborate with project teams to design, document, and implement robust processes
- Conduct regular audits and reviews to ensure compliance with quality standards
- Lead initiatives to optimize and streamline processes
- Develop and maintain quality metrics, dashboards, and reports
- Provide training to project teams on quality standards, processes, and tools
- Ensure quality risks are documented, monitored, and addressed effectively
- Implement, leverage and manage tools to support quality assurance
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