19h ago
Sales & Service Manager
Laval, Quebec, Canada
โจ $45k-$65k / yearest.
full-timemidretail
๐ผ About This Role
You'll lead the store team to deliver an exceptional guest experience and drive business results at Alo Yoga's Laval location. You'll coach associates on product knowledge and customer connection, analyze sales reports to strategize growth, and create a sanctuary environment that sets Alo apart. This role combines people leadership with business operations in a fast-paced retail setting.
๐ฏ What You'll Do
- Assess guest connection and product knowledge on the sales floor
- Analyze reports to strategize and drive sales results
- Ensure effective floor coverage through workforce planning
- Supervise sales associates and support recruitment and development
๐ Requirements
- 2+ years of retail sales experience in a customer-centric environment
- Bilingual (English/French)
- Proven leadership skills with excellent decision-making
- Strong interpersonal and written communication skills
โจ Nice to Have
- Experience with visual merchandising
- Familiarity with Alo Yoga brand and values
- Ability to work flexible hours including weekends and holidays
๐ Benefits & Perks
- ๐๏ธ Generous employee discount on Bella+Canvas and Alo Yoga
- ๐ง Free Alo Moves membership with hundreds of fitness and yoga classes
- ๐ฅ Competitive medical, dental, and vision options (full-time)
- ๐ฐ Monthly store incentives
- ๐ Clothing allowance
๐จ Hiring Process
Estimated timeline: 1-3 weeks ยท AI estimate
- 1Phone Screenยท 15 min
- 2Interview with Store Managerยท 45 min
- 3On-site Assessmentยท 60 min
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