18h ago

Director of Content Moderation, Trust and Governance

Arlington, VA

$150k-$220k / yearest.

full-timeleadnon-profit

💼 About This Role

You'll lead platform safety and credibility strategy, building teams and systems to moderate user-generated content at scale. You'll define moderation standards and workflows, manage vendors and automation, and guide risk/compliance. This role also oversees data governance practices in partnership with internal teams.

🎯 What You'll Do

  • Develop and refine content-moderation policies aligned with platform values and regulations.
  • Design end-to-end moderation workflows including escalation paths and appeals processes.
  • Build and manage relationships with external moderation partners.
  • Partner with Product and Engineering teams to enhance moderation tools and automation.

📋 Requirements

  • 5+ years in trust & safety, content moderation, policy, or related roles.
  • 2+ years managing teams or vendors.
  • Deep familiarity with content policy design and legal/regulatory issues.
  • Experience implementing moderation tooling and automation.

✨ Nice to Have

  • Experience building moderation programs for civic/community-facing platforms.
  • Experience with ML/automated content classification and vendor scorecards.

🎁 Benefits & Perks

  • 💰 Competitive compensation with salary and bonus opportunities.
  • 🏖️ Flexible time off and comprehensive health/dental plans.
  • 📈 6% 401(k) match with immediate vesting.
  • 🧘 Wellness and mental health support through Peloton and Talkspace.
0 0 0