18h ago
Director of Content Moderation, Trust and Governance
Arlington, VA
✨ $150k-$220k / yearest.
full-timeleadnon-profit
💼 About This Role
You'll lead platform safety and credibility strategy, building teams and systems to moderate user-generated content at scale. You'll define moderation standards and workflows, manage vendors and automation, and guide risk/compliance. This role also oversees data governance practices in partnership with internal teams.
🎯 What You'll Do
- Develop and refine content-moderation policies aligned with platform values and regulations.
- Design end-to-end moderation workflows including escalation paths and appeals processes.
- Build and manage relationships with external moderation partners.
- Partner with Product and Engineering teams to enhance moderation tools and automation.
📋 Requirements
- 5+ years in trust & safety, content moderation, policy, or related roles.
- 2+ years managing teams or vendors.
- Deep familiarity with content policy design and legal/regulatory issues.
- Experience implementing moderation tooling and automation.
✨ Nice to Have
- Experience building moderation programs for civic/community-facing platforms.
- Experience with ML/automated content classification and vendor scorecards.
🎁 Benefits & Perks
- 💰 Competitive compensation with salary and bonus opportunities.
- 🏖️ Flexible time off and comprehensive health/dental plans.
- 📈 6% 401(k) match with immediate vesting.
- 🧘 Wellness and mental health support through Peloton and Talkspace.
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