🛠 Tech Stack

💼 About This Role

You'll join Grafana Labs' Enterprise Solutions Engineering team as a customer-facing product expert. You'll own technical engagements with customers, deliver demos and technical evaluations, and partner with Sales to close opportunities. This remote-first role offers the chance to shape a high-growth team at an open-source powerhouse.

🎯 What You'll Do

• Partner with Sales to articulate Grafana's value proposition to customers.
• Own technical engagement and close high-velocity opportunities.
• Deliver product and technical presentations to prospects.
• Drive product conversations based on customer needs.
• Enhance enablement material like documentation and blog posts.

📋 Requirements

• 5+ years of technical pre-sales experience.
• Experience with Open Source technologies or Metrics/Monitoring.
• First-class written and oral communication skills.
• Self-motivated with strong technical mindset.

✨ Nice to Have

• Located in Greater NYC or Boston Area.
• Post-sales or engineering experience.
• Coding bootcamp graduate.

🎁 Benefits & Perks

• 🏖️ 30 days annual leave plus balance-focused culture.
• 📈 Restricted Stock Units (RSUs) for ownership.
• 🌍 100% Remote global culture.
• 🚀 Scaling organization with career growth pathways.
• 💡 Innovation-driven environment with autonomy.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Presentation· 60 min
4. 4Final Interview· 45 min

🚩 Heads Up

• Job duties are varied and complex for a startup, but no explicit red flags.