3h ago
Critical Harms Investigations & Incident Management Junior Specialist
San Mateo, CA, United States
full-timejuniorTechnology / Online Gaming
Description
You will investigate and respond to high-risk escalations, including threats against child safety and violent extremism, using internal tools and open-source intelligence. You'll coordinate cross-functional teams, document investigations, and participate in a 24/7 on-call rotation to mitigate platform risks.
Requirements
- Bachelor's degree or 1 year relevant experience in investigations or policy enforcement
- Experience managing high-pressure, sensitive investigations
- Excellent written and verbal communication skills
- Data analysis and investigation tool proficiency
- Familiarity with online safety issues preferred
Responsibilities
- Lead rapid investigations into critical incidents including child safety and violent extremism
- Use internal tools, data analysis, and OSINT techniques to gather evidence
- Act as primary point of contact for cross-functional stakeholders and leadership
- Participate in 24/7 on-call rotation for immediate incident response
- Develop and maintain incident response playbooks and conduct post-mortem reviews
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