6h ago

Director, CRM

US

$140k-$202k / year

full-timelead Remotegaming

πŸ’Ό About This Role

You'll lead CRM and customer lifecycle marketing strategies across multiple digital channels, driving retention, loyalty, and revenue. This high-impact role offers remote flexibility and the chance to scale a high-performing team within a fast-paced, data-driven environment.

🎯 What You'll Do

  • Develop and execute CRM and lifecycle marketing strategies across digital channels.
  • Design automated, segmented campaigns for retention, loyalty, and churn prevention.
  • Analyze customer data to create targeted programs maximizing lifetime value.
  • Lead, mentor, and scale a high-performing CRM marketing team.

πŸ“‹ Requirements

  • 8+ years of experience in CRM, lifecycle marketing, or digital customer engagement.
  • Proven expertise in customer segmentation and omni-channel lifecycle marketing.
  • Hands-on experience with CRM platforms and marketing automation tools.
  • Strong analytical mindset with ability to translate customer data into actionable strategies.

✨ Nice to Have

  • Experience in online gaming, sports betting, or regulated digital industries.
  • Passion for digital entertainment and emerging marketing technologies.

🎁 Benefits & Perks

  • πŸ–οΈ Remote work flexibility
  • πŸ₯ Comprehensive healthcare (medical, dental, vision)
  • πŸ’° Performance-based bonuses
  • 🏦 401(k) retirement savings plan
  • πŸ“š Education reimbursement and conference attendance support

πŸ“¨ Hiring Process

Estimated timeline: 3-5 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 1 hour
  3. 3Technical/Case InterviewΒ· 1 hour
  4. 4Final RoundΒ· 1 hour
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