6h ago
Director, CRM
US
$140k-$202k / year
full-timelead Remotegaming
πΌ About This Role
You'll lead CRM and customer lifecycle marketing strategies across multiple digital channels, driving retention, loyalty, and revenue. This high-impact role offers remote flexibility and the chance to scale a high-performing team within a fast-paced, data-driven environment.
π― What You'll Do
- Develop and execute CRM and lifecycle marketing strategies across digital channels.
- Design automated, segmented campaigns for retention, loyalty, and churn prevention.
- Analyze customer data to create targeted programs maximizing lifetime value.
- Lead, mentor, and scale a high-performing CRM marketing team.
π Requirements
- 8+ years of experience in CRM, lifecycle marketing, or digital customer engagement.
- Proven expertise in customer segmentation and omni-channel lifecycle marketing.
- Hands-on experience with CRM platforms and marketing automation tools.
- Strong analytical mindset with ability to translate customer data into actionable strategies.
β¨ Nice to Have
- Experience in online gaming, sports betting, or regulated digital industries.
- Passion for digital entertainment and emerging marketing technologies.
π Benefits & Perks
- ποΈ Remote work flexibility
- π₯ Comprehensive healthcare (medical, dental, vision)
- π° Performance-based bonuses
- π¦ 401(k) retirement savings plan
- π Education reimbursement and conference attendance support
π¨ Hiring Process
Estimated timeline: 3-5 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 1 hour
- 3Technical/Case InterviewΒ· 1 hour
- 4Final RoundΒ· 1 hour
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