about 5 hours ago

Head of Account Management

San Francisco, California
full-timeseniorLegal Tech / AI

Tech Stack

Description

You will build and scale the expansion motion for Ivo's AI Contract Review and Repository products, driving growth within existing enterprise accounts. You'll work cross-functionally to identify opportunities, develop playbooks, and eventually lead a team.

Requirements

  • Builder's mindset thriving in ambiguity
  • 5+ years selling into complex enterprises
  • Experience with expansion motions (bonus)
  • Skilled at navigating global, multi-entity organizations
  • Experience building or scaling motions that increased product penetration or multi-product adoption
  • Product fluency and credibility in AI-driven products
  • Experience across the sales funnel (SDR or new business background is a strong plus)
  • Exceptional cross-functional collaboration skills
  • Customer curiosity and commercial creativity
  • Data-driven judgment
  • Leadership potential
  • Resilience and persistence

Responsibilities

  • Identify and win expansion opportunities in existing customer accounts
  • Experiment, iterate, and create repeatable expansion motions
  • Partner with Account Executives, CSMs, and RevOps to find whitespace opportunities
  • Work with Marketing to create tailored expansion campaigns and enablement materials
  • Collaborate with Product and Marketing to shape new offerings based on customer insights
  • Build analytics to measure expansion potential, pipeline, and revenue impact
  • Develop strategy, systems, and playbook for expanding product adoption
  • Scale the expansion motion through people, processes, and systems
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