3h ago

Team Lead, Market Operations

Eugene, OR
full-timemidautomotive retail

Description

You'll run the local Carvana hub, overseeing market launch, operations, logistics, branding, and team engagement. You'll manage daily operations, assess business trends, and develop a team of Customer Advocates.

Requirements

  • Big picture thinker with ability to manage employee and customer experience
  • Ability to assess business trends and create proactive solutions
  • Strong people leadership skills
  • Comfortable with hands-on tasks like washing cars or delivering vehicles

Responsibilities

  • Be a positive force and create strong team morale
  • Interview, select, onboard, and train Customer Advocates
  • Develop employees through feedback, performance check-ins, and goal setting
  • Recognize individual and team accomplishments
  • Generate and monitor regular reports for upper management
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