2h ago

E-commerce Account Manager

South America
contractmid RemoteeCommerce

Tech Stack

Description

You will manage strategic relationships with clients on our Flash Team, overseeing eCommerce projects from vendor onboarding to post-sale analytics. You'll act as a subject matter expert on Shopify and related technologies, ensuring projects stay on track and clients receive white-glove service.

Requirements

  • Available to work 40 hours and located in South America
  • 1+ years eCommerce project management experience
  • Basic understanding of HTML and CSS
  • Advanced understanding of project management methodologies
  • Strong verbal and written communication skills

Responsibilities

  • Manage projects for partners end-to-end (onboarding to post-sale analytics)
  • Understand client business goals and help them grow
  • Develop and prioritize product roadmaps and strategic recommendations
  • Manage communication via phone and email with clients
  • Track feedback to improve processes
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