🛠 Tech Stack

💼 About This Role

You'll be the first voice patients and their families hear when reaching out to Sailor Health, guiding them through the intake process with warmth and clarity. Your core impact is ensuring older adults and caregivers feel supported and matched with the right therapist. This role blends patient support and care coordination in a remote-first, mission-driven environment.

🎯 What You'll Do

• Guide older adults through the intake process with warmth and clarity
• Match patients with the right therapist
• Coordinate care and provide emotional guidance
• Manage multiple patients at different stages of intake

📋 Requirements

• Empathetic and clear communicator
• Highly organized and detail-oriented
• Comfortable with Google Workspace and EHR platforms like Healthie
• Tech-comfortable with CRMs like HubSpot

✨ Nice to Have

• Experience in healthcare or customer service
• Interest in mental health and healthcare access
• Experience in administrative support

🎁 Benefits & Perks

• 🌍 Remote-first team
• 📈 Growth and ownership in a small agile team
• 💡 Mission with impact serving older adults
• 😊 Make someone's day every day