1d ago
On-site IT Customer Service Engineer
Beckley, WV
$50k-$55k / year
full-timemidgovernment
๐ Tech Stack
๐ผ About This Role
You'll serve as an onsite Systems Administrator supporting the Department of Veterans Affairs, analyzing problem areas and opportunities for improvement in a mission critical network. You'll perform installation, configuration, maintenance, and troubleshooting of IT systems. This role offers the opportunity to support veterans in a Veterans Administration facility.
๐ฏ What You'll Do
- Install, configure, and maintain IT systems and networks
- Troubleshoot hardware and software issues using Service Now
- Image and provision desktops, laptops, printers, and mobile devices
- Manage asset inventory and perform media sanitization
- Monitor system performance using SCOM and other tools
๐ Requirements
- 8+ years of system administration experience
- HS diploma or GED required; BS preferred
- Experience with high volume/high availability systems
- Must have REAL ID or active passport for background check
- Ability to pass Public Trust background investigation with fingerprinting
โจ Nice to Have
- Bachelor's degree in Computer Science or related field
- Experience with VA standard tools like SCOM and McAfee
- Familiarity with scripting
๐ Benefits & Perks
- ๐ฅ Medical Insurance
- ๐๏ธ PTO
- ๐ฐ Paid Holidays
- ๐ Life Insurance
- ๐ฆ 401k
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Background Checkยท 1-2 weeks
๐ฉ Heads Up
- Physical demands: lifting up to 50 lbs, frequent walking across campus
- Requires REAL ID or passport for background check
- Potential evening and weekend hours
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