🛠 Tech Stack

💼 About This Role

You'll support and maintain IT systems for a global fintech, providing desktop support to 2,000+ users across 51 offices. You'll gain exposure to cloud infrastructure and IT projects while resolving technical issues on multiple OS platforms.

🎯 What You'll Do

• Diagnose and resolve technical issues on Windows, Chrome, Mac, Linux devices
• Provide local and remote desktop support to 2000+ users globally
• Set up and configure new laptops and desktops
• Assist with on/offboarding process per HR IT procedures

📋 Requirements

• Advanced understanding of Windows OS, Linux, Mac OS X, and Chrome OS
• Intermediate understanding of networking and cloud technologies
• Proficiency in Google Workspace applications and products
• Proficiency in MS Office and English communication

✨ Nice to Have

• ITIL certification or knowledge

🎁 Benefits & Perks

• 💰 Competitive starting salary with annual discretionary bonus
• 🎓 Dedicated mentorship from experienced managers
• 🛠️ Cutting-edge technology and tools
• 📈 Clear career progression pathways
• 🏥 Health care and social benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Phone Screen· 30 min
3. 3Technical Interview· 1 hour