🛠 Tech Stack

💼 About This Role

You'll be the first point of contact for older adults and their families seeking mental health care, guiding them through the intake process with warmth and professionalism. You'll match patients with the right therapist and ensure they feel supported every step of the way, turning vulnerability into reassurance. This role blends patient support, care coordination, and emotional guidance in a remote-first team.

🎯 What You'll Do

• Guide older adults and caregivers through the intake process
• Match new patients with the right therapist
• Juggle multiple patients at different stages of the process
• Communicate with empathy and professionalism during emotional conversations

📋 Requirements

• Empathetic and clear communication skills
• Highly organized and detail-oriented
• Tech-comfortable with Google Workspace, EHR platforms, or CRMs
• Mission-aligned with improving care for older adults

✨ Nice to Have

• Experience in healthcare, customer service, or administrative support
• Interest in mental health and healthcare access

🎁 Benefits & Perks

• 🎯 Mission with impact - bring life-changing care to older adults
• 🏠 Remote-first team - flexibility with close collaboration
• 🌱 Growth and ownership - shape key processes in a small team
• 😊 Make someone's day - help families feel seen and supported