4h ago

New Neighbor Success Manager

Miami, FL

$85k-$115k / yearest.

full-timeseniorreal estate

🛠 Tech Stack

💼 About This Role

You'll lead the Neighbor Success Team at one Flow community, ensuring prospective and new residents receive a world-class experience from first interaction through move-in. You'll blend high-volume leasing production with daily team leadership, coaching tours and closes, and driving pace-to-goal performance. This onsite role requires a flexible schedule including weekends.

🎯 What You'll Do

  • Lead daily huddles to align priorities and coverage.
  • Own floor leadership during peak hours, managing walk-ins.
  • Coach consultative selling: discovery, objection handling, closing.
  • Maintain CRM hygiene with accurate stages and follow-up timing.

📋 Requirements

  • 5+ years of leadership experience in consultative sales or related fields.
  • Multifamily/resident experience strongly preferred.
  • Tech-forward mindset with CRM dashboards and analytics.
  • Proven ability to coach performance and drive outcomes through KPIs.

✨ Nice to Have

  • Experience with broker, relocation, or employer relationships.
  • Background in hospitality management.
  • Local market knowledge of Miami.

🎁 Benefits & Perks

  • 🏖️ Flexible schedule including weekends and evenings.
  • 📈 Performance coaching and career development.
  • 🏢 Onsite leadership role in a vibrant community.
  • 🤝 Collaborative team environment.
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