💼 About This Role

You'll lead enterprise client relationships for a SaaS marketing technology platform, owning renewals and expansion. You'll act as a trusted advisor aligning technical capabilities with client strategies to drive measurable outcomes.

🎯 What You'll Do

• Own end-to-end client relationships post-sale as primary strategic advisor
• Develop and execute tailored success plans aligned with business objectives
• Drive renewals, contract negotiations, and expansion opportunities
• Coordinate internal teams to deliver against success plans and milestones

📋 Requirements

• 7+ years in enterprise client success or account management in SaaS
• Strong background in marketing technology or digital marketing platforms
• Proven ability to manage complex multi-stakeholder enterprise relationships
• Experience in renewals and contract negotiation with revenue expansion

✨ Nice to Have

• Experience with enterprise marketing automation tools
• Project management and cross-functional collaboration skills

🎁 Benefits & Perks

• 💰 Competitive salary of 115,000 to 145,000 USD annually
• 🏥 Comprehensive medical, dental, vision, and life insurance
• 📈 401(k) retirement plan with company matching
• 🏖️ Flexible time off policy supporting work-life balance
• 💻 Remote-friendly work environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Client Success Panel· 60 min
4. 4Executive Interview· 45 min