Description

You will own and expand relationships across a select portfolio of critical enterprise customers, acting as a strategic advisor at the executive level. Your role involves driving long-term value, retention, and revenue expansion by aligning Kaseya's platform with customer business priorities and IT transformation initiatives.

Requirements

• 7+ years in enterprise account management, strategic sales, or customer success in SaaS, cybersecurity, or IT services
• Proven success managing and growing large enterprise accounts ($5M–$10M+ book of business)
• Ability to engage and influence C-level executives in matrixed organizations
• Strong commercial acumen in negotiating complex contracts

Responsibilities

• Serve as strategic advisor to C-level executives across key accounts
• Develop and execute multi-year account plans aligned to customer objectives
• Identify and close complex expansion opportunities including cross-sell and upsell
• Lead renewal strategy for high-value multi-year agreements
• Conduct Executive Business Reviews articulating ROI and strategic initiatives