1d ago

Strategic Enterprise Success Manager

Romania
full-timemid Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll manage a portfolio of enterprise clients, driving long-term success through strategic guidance and data-driven insights. You'll act as a trusted advisor to C-level stakeholders, aligning business goals with measurable outcomes. This role combines customer success, consulting, and commercial strategy within a fast-evolving technology landscape.

๐ŸŽฏ What You'll Do

  • Manage enterprise client portfolio from onboarding to renewal and expansion
  • Build relationships with stakeholders including executive leadership
  • Develop data-driven success plans aligned with customer business objectives
  • Identify and lead upsell and cross-sell opportunities with sales teams

๐Ÿ“‹ Requirements

  • 5+ years in enterprise customer success, account management, or consulting
  • Proven ability to manage large, complex accounts
  • Experience engaging C-level stakeholders with strong communication skills
  • Fluency in French and English

โœจ Nice to Have

  • Additional European languages
  • Familiarity with modern data ecosystems including AI-driven tools
  • Experience collaborating with sales teams to drive revenue growth

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive compensation with performance-based incentives
  • ๐Ÿ–๏ธ Flexible work arrangements including remote and hybrid options
  • ๐Ÿ“š Learning and development opportunities including mentorship
  • ๐ŸŽ‰ Regular team events and global meetups
  • ๐Ÿฅ Lifestyle allowances and employee well-being initiatives

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Client Presentationยท 60 min
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