1d ago
Strategic Enterprise Success Manager
Romania
full-timemid Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll manage a portfolio of enterprise clients, driving long-term success through strategic guidance and data-driven insights. You'll act as a trusted advisor to C-level stakeholders, aligning business goals with measurable outcomes. This role combines customer success, consulting, and commercial strategy within a fast-evolving technology landscape.
๐ฏ What You'll Do
- Manage enterprise client portfolio from onboarding to renewal and expansion
- Build relationships with stakeholders including executive leadership
- Develop data-driven success plans aligned with customer business objectives
- Identify and lead upsell and cross-sell opportunities with sales teams
๐ Requirements
- 5+ years in enterprise customer success, account management, or consulting
- Proven ability to manage large, complex accounts
- Experience engaging C-level stakeholders with strong communication skills
- Fluency in French and English
โจ Nice to Have
- Additional European languages
- Familiarity with modern data ecosystems including AI-driven tools
- Experience collaborating with sales teams to drive revenue growth
๐ Benefits & Perks
- ๐ฐ Competitive compensation with performance-based incentives
- ๐๏ธ Flexible work arrangements including remote and hybrid options
- ๐ Learning and development opportunities including mentorship
- ๐ Regular team events and global meetups
- ๐ฅ Lifestyle allowances and employee well-being initiatives
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Client Presentationยท 60 min
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