💼 About This Role

You'll process requests for patient health information in a healthcare setting, ensuring compliance with HIPAA and company policies. You'll manage patient charts, handle inbound/outbound calls, and support administrative tasks. This role offers growth opportunities and is part of a collaborative team focused on improving health data accessibility.

🎯 What You'll Do

• Process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Prepare new patient charts and gather documents.
• Create digital images of paperwork for electronic medical records.

📋 Requirements

• High School Diploma or GED.
• Basic computer proficiency.
• Professional verbal and written communication skills in English.
• Ability to organize and manage multiple tasks.

✨ Nice to Have

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.

🎁 Benefits & Perks

• 🏖️ Paid time off including major holidays
• 🏥 Medical, dental, vision insurance
• 💰 401K
• 📚 Tuition reimbursement
• 📈 Opportunity for growth within the company

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· N/A

🚩 Heads Up

• Pay range is low for the location and requires overtime during peak seasons.