20h ago
Technical Customer Success Manager
Pune, India
✨ $40k-$80k / yearest.
full-timeleadcybersecurity
🛠 Tech Stack
💼 About This Role
You'll manage post-sale relationships for a key enterprise client of Zimperium's mobile security platform, working primarily onsite. You'll drive product adoption and help the client realize business value while managing renewals and escalations. You'll also collaborate with engineering and product teams across time zones to resolve issues.
🎯 What You'll Do
- Manage client relationships for renewals and expansion opportunities.
- Drive product adoption and demonstrate business value.
- Act as a trusted advisor with domain and technical expertise.
- Handle escalations and maintain high customer satisfaction.
📋 Requirements
- B.S. in Computer Science or equivalent engineering degree.
- 10+ years working with enterprise software solutions.
- 5+ years of Linux scripting experience.
- Database/SQL skills and programming in Python and Java.
- 3-5 years of Helm deployments and AWS experience.
✨ Nice to Have
- Startup experience.
- Domain expertise in mobility and security.
🚩 Heads Up
- 10+ years experience requirement may be inflated.
- Multiple years requirements for several tech skills (Linux, Python, Java, Helm) could be excessive.
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